CSSN ScanShell 800 Podręcznik Użytkownika Pobierz pdf (Strona 101)

Appendix A: Troubleshooting

15. APPENDIX A: TROUBLESHOOTING

Description

Explanation / Solution

The New Record

, Edit Record,

Delete Record and Scan button are

not working

No scanner is attached to the computer

The user does not have write privileges

Records table list is invisible

The user does not have read privileges

Print setup and Print options are

disabled

The user does not have read privileges

A new record cannot be added

No scanner is attached to the computer

The user does not have write privileges

The Scan button is not working

The application is configured to be in

Auto Scan

mode

The application is configured to use a file or the

magnetic reader as a scan source

I cannot see the record details at the

bottom of the screen

Verify that View->Record Details is selected

I try to log-in but I always get a

message saying that my password

or user name are invalid

Verify that you have the right password and user

name

Click the Exit button and run the application

again

Any other problem or question

Send e

mail to

Scanshell.net

support team

see

http://www.card-reader.com

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CSSN ScanShell 800 Podręcznik Użytkownika Strona 101